Course Terms and Conditions

Coaching Agreement
book course (one to many)
Branded Business Books Course

Thank you for your interest in working together.  Please read this information carefully. 

This Coaching Agreement, hereinafter referred to as “the Agreement,” is made between Claire Clarke Ltd (“the Coach’) and you (“the Client’) together referred to as the “Parties”

The purpose of this Agreement is to set out the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.

  1. Programme Description.

You have enrolled in the Branded Business Books course

The cost of the Programme is  £1197.00 or 6 equal instalments of £199.99 or 12 equal instalments of £99.99

The full details of the Course Programme are as follows
Your ideas
Creating Compelling cover
Creating beautiful internal page
Creating book descriptions and Choosing categories
Opening your self publishing account
Book sales
Embedding your book in your business
Q&A

  1. Our Responsibilities.

As your Coach, my role is to:

  • Be on time and prepared for each Session.
  • Offer support and accountability throughout the Program.
  • Help you stretch and focus on the homework and action steps you need to take towards your desired outcome.
  • Answer any questions you may have as they arise.

As the Client, it is your responsibility to:

  • Show up for each Session on time without distractions.
  • Give 100% of your effort and fully commit to the Program.
  • Come prepared for each Session.
  • Be open to new ideas and communicate honestly, openly and with integrity.
  • Come to each Session willing to stretch and grow.
  • Complete the homework and action steps between Sessions.
  • Promptly provide payment for the Program.
  • Ask any questions you may have as directed on the Q&A thread

Contacting Me: Contact can be made through the designated course Facebook group only on the designated posts marked Q&A or feedback post. I will endeavour to answer your questions in a timely manner during business hours of Mon- Fri 9.30-2.30 term times. Exemptions will be made for questions around courses access, payments this can be done in email to admin@iamclaireclarke.co.uk, will aim to get back Mon- Fri 9.30-2.30 

  

  1. Group Coaching Calls

You will be advised of the times and dates of all group coaching sessions in advance. In the unlikely event that we are required to change the date of any session you will be notified via the contact email addresss given within 48 hours of any session, save in the case of an emergency.

If you are unable to attend the sessions live you can watch the recordings which will be available as recordings in the facebook support group and ask questions thereafter.   These will be available for the duration of the course.

  1. Payment

We accept payment by credit cards and debit cards. We do not accept cash.

We will do all that we reasonably can to ensure that all of the information you give us when paying for the services is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (see clause 3) or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.

If you pay by instalments Your credit card or debit card will be charged on the same date each month.

All payments by credit card or debit card need to be authorised by the relevant card issuer.

If your payment is not received by us we may charge interest on any balance outstanding at the rate of 4% percentage points per year above Natwest Bank plcs base rate and your inclusion in the Program will be suspended until your payment is received. We will email you to let you know if we intend to do this.

Nothing in this clause affects your legal rights to cancel the contract during the cancellation period as set out in this Agreement.

The price of the services: £1197.00

is in pounds sterling (£) (GBP);

includes VAT at the applicable rate;

  1. Refunds 

No refund policy will apply to the program.Should you choose not to continue to the end for any reason full payment will still e required.

If you are deemed a consumer you have the right to cancel this contract within 14 days. Should you wish to cancel you must inform us of your decision to cancel by a clear statement (eg a letter sent by post, fax or email) using the contact details provided.

We will not start providing the services during the 14-day cancellation period unless you ask us to. 

If you agreed for us to start providing the services during the cancellation period and coaching commences you then lose your right to cancel and will be required to pay the full price under this contract even if the cancellation period has not expired.

This does not affect the your statutory rights but once the Programme has started if you decide to withdraw at any time for any reason whatsoever, you still will remain fully responsible for the full cost of the Program, and no refund will be provided.

 

  1. Confidentiality

Our Privacy Policy is available at http://www.iamclaireclarke.co.uk

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

  1. Intellectual Property Rights

We retain all ownership rights to the materials provided to you through your participation in the Program. We reserve all rights title and ownership of all materials which are provided to you for your personal non commercial use only and with a single-user license and under no circumstances are you permitted to use the rights of ownership to reproduce our content to make a profit. 

We do not authorise you to share, copy, distribute, or disseminate any materials received electronically or otherwise without our prior written consent.

All intellectual property, including the program materials, workbooks or any other content shall remain our property and you will not obtain any rights of ownership or other rights (of whatever nature) in the digital or other content or in any copies of it.

  1. Non-Compete

The client hereby covenants and agrees that during the term of this Agreement and for a period of ten years following the end of the Contracted Term, the client will not, without the prior written consent of the Company, directly or indirectly, on his or her own behalf or in the service or on behalf of others, whether or not for compensation, engage in any partnership publishing business activities, or have any interest in offering any competing business.

The teachings in this programme are copyright of ‘Claire Clarke Ltd’ and should only be used for personal use, not to offer additional publishing related business services.

  1. Disclaimer

Every effort has been made to accurately represent this course and its potential, however there is no guarantee that you will earn any money /other outcomes using the ideas and techniques in this program.

Examples in these materials are not to be interpreted as a promise or a guarantee of earnings/other outcomes. 

Your potential is entirely dependent on the way you use our products, ideas and techniques. Your level of success in attaining the results claimed in our materials depends entirely upon the time you devote to the program, your application of its ideas and techniques, your finances, your business, your knowledge and various other skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions.

You acknowledge that I am supporting you in my role exclusively as a Coach providing development and coaching for educational and informational purposes only. I do not provide medical, financial or legal advice. 

By signing this Agreement you are consenting to this Disclaimer.

  1. Termination 

Either party may terminate this contract at any time by giving the other written notice subject to the provision relating to Refunds and Payment which shall remain in full force and effect. Statutory rights will not be affected. 

 

  1. Limitation of Liability 

We makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Programme and in circumstances shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coachs entire liability under this Agreement, and the Clients exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date. Client agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach.

We cannon be liable for your illegal/inappropriate use of graphics/imagery/contents  that you do not have the rights to use.

 

  1. Notices

Any notices given under this Agreement shall be deemed served if received by E-mail or post to the following addresses;

Email;claire@imaclaireclarke.co.uk

  1. Entire Agreement 

This Agreement constitute the entire agreement between us. This Agreement may be modified or amended at any time if the amendment is made in writing and is signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else. In the event that any part of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of any of the remaining portions of the Agreement which shall be severed and remain in full force. The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.

  1. Disputes

We will try to resolve any disputes with you quickly and efficiently.

If you are unhappy with:

  • the services;
  • our service to you generally; or
  • any other matter,

please contact us as soon as possible.

If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:

  • let you know that we cannot settle the dispute with you; and
  • give you certain information required by law about our alternative dispute resolution provider. 

If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.

The laws of England and Wales will apply to this contract.

  1. Miscellaneous

By accepting the terms of this Agreement you are agree to be legally bound by its terms, and acknowledge that the client have read, understood and agreed

The clients Program will not begin until acceptance of this document has been received, and payment has been made.

If the client has qualified for a done for you cover as part of the course the cover will contain logo and information representing and crediting the I am Claire Clarke LTD brand as original designer’s of the cover. The client will be supplied with a print ready file and clients not permitted to edit the cover Design. The client has 16 weeks from starting the course to clim your done for you book cover. Claims outside of this time cannot be guaranteed.